Frequently Asked Questions
Everything you need to know about our premium dates and services.
How should I store my Lion Dates products for maximum freshness?
To maintain the best quality, we recommend storing our dates in a cool, dry place. For longer shelf life, refrigeration is ideal, especially for our semi-moist and soft varieties.
Do your products contain any added sugars or preservatives?
Most of our premium whole dates are 100% natural with no added sugar. For specific processed products like syrups or jams, please refer to the ingredient list on the product page for full transparency.
How long will it take for my order to be delivered?
Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for food items?
Due to the perishable nature of our products, we only accept returns if the item is damaged or incorrect. Please contact our support team within 24 hours of delivery if there is an issue.
Are Lion Dates products certified for quality and safety?
Yes, all our products undergo rigorous quality checks and are processed in FSSAI-certified facilities to ensure they meet the highest global food safety standards.
Do you offer international shipping?
Currently, we ship directly through our website to domestic addresses. For international bulk inquiries, please reach out to our export department through the contact page.